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Bike Life Nation is committed to respecting your privacy and your personal information. Bike life Nation uses your personal information to better understand your needs and provide you with superior service.

 

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Return Policy

There is a 7 day return policy which starts on the day you receive your product/s . Items must not be altered and there is a restocking fee of 20% on all orders. Please contact our customer service department  so we can issue a Return Authorization Number which MUST accompany any return in addition to a copy of your original Sales Receipt. Unauthorized returns will not receive credits, and will be returned to you. Buyers are responsible for return shipping.

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